Plumbing faqs

Delayed or inconsistent hot water is often caused by sediment buildup, worn heating elements, or incorrect water line configurations. Our certified plumbers diagnose these issues and can perform maintenance, flush the tank, or recommend a more energy-efficient system if replacement is needed.

Tankless water heaters are a popular choice in San Antonio for their energy efficiency and endless hot water supply, but traditional tanks are still cost-effective and dependable. Our technicians can help you choose the best system based on your household’s water usage, space, and budget.

Routine maintenance is key. Annual flushing removes mineral sediment that can damage the tank and reduce efficiency. We also inspect pressure relief valves, thermostats, and gas lines to ensure safe, consistent performance year-round.

Frequent clogs usually result from a buildup of grease, hair, soap scum, or even tree root intrusion in your main sewer line. Chemical drain cleaners can damage your pipes, so it’s best to call a professional. CERTi-PRO Plumbing provides hydro-jetting and camera inspection services to safely clear blockages and prevent them from returning.

If you notice multiple drain backups, foul odors, gurgling sounds, or patches of unusually green grass in your yard, you may have a damaged sewer line. We use video inspection and hydrostatic testing to locate the exact problem before recommending repair or replacement options.

Drain cleaning addresses clogs within your home’s internal plumbing — such as sinks, tubs, or toilets — while sewer repair targets larger issues in the underground line connecting your home to the city’s sewer system. Both are important for maintaining a healthy, efficient plumbing network.

Yes. CERTi-PRO Plumbing is fully licensed and insured for natural gas plumbing services, including line installation, upgrades, leak detection, pressure testing, and appliance connections. Our team follows all local codes and safety standards to ensure your gas system operates safely and efficiently.

If you notice multiple drain backups, foul odors, gurgling sounds, or patches of unusually green grass in your yard, you may have a damaged sewer line. We use video inspection and hydrostatic testing to locate the exact problem before recommending repair or replacement options.

Drain cleaning addresses clogs within your home’s internal plumbing — such as sinks, tubs, or toilets — while sewer repair targets larger issues in the underground line connecting your home to the city’s sewer system. Both are important for maintaining a healthy, efficient plumbing network.

Absolutely. San Antonio has some of the hardest water in the nation, which can cause buildup on fixtures, reduce appliance efficiency, and dry out skin and hair. Our water filtration and softening systems protect your plumbing, improve water quality, and extend the lifespan of your fixtures.

Most systems require filter replacement every 6–12 months depending on your water usage and system type. CERTi-PRO offers maintenance plans that include regular inspections and filter service to keep your water clean year-round.

We proudly serve San Antonio and surrounding communities including Helotes, Leon Valley, Alamo Ranch, Shavano Park, Castle Hills, Fair Oaks Ranch, Alamo Heights, and more. Visit our Service Areas page to explore detailed local coverage.

Yes! CERTi-PRO Plumbing partners with trusted lenders to provide flexible financing options on major plumbing repairs, water heaters, and system installations — helping you get the service you need without financial stress.

Scheduling is easy. You can book online through our website or call (210) 887-1656. We’ll confirm your appointment and find a time that works best for your schedule.

Yes — every CERTi-PRO technician is fully licensed, background-checked, and insured for your peace of mind. We uphold the highest standards of professionalism, safety, and workmanship on every job.